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We are extremely frustrated trying to find out about our advantage miles. Account numbers BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India ended up canceled. We must know our miles position and when any miles happen to be canceled we'd like them reinstated.
following a delayed flight from Detroit because there wasn’t a working PA procedure( which we had been explained to was FAA obligatory). We reloaded on the same airplane and flew to Dallas around two several hours later. ( the flight attendants had to wander the ailes to speak). our flight was to depart at 600am. we ultimately still left at 1145am. On arriving in Dallas we have been rushed to our up coming gate for Denver. Upon arriving in Denver late afternoon, we had no luggage. We have been informed It might be on among the following three flights from Dallas.
She was good and I hope she's to the flight up coming spet After i am likely back again to St Thomas Thanks Mike
I checked in times in the past for flight 1329 from Phoenix to JFK. I am booked in Top quality. I entered the Priority region to find no line and two brokers standing at respective counters with no “Posture Closed” indications everywhere.
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On April 15th, 2013 I been given a sign in the mail from you and was really disappointed when I opened the envelope to see the Look at published out was roughly 1/4th the quantity I'd originally submitted for reimbursement.
Whenever we eventually been given an e-mail reaction from American Airlines, the entire reaction time was approximately one hour. Even though we waited an hour or so, we did acquire numerous responses to our Preliminary query:
I happen to be trying to receive a response from an individual in purchaser service, Marjorie Nir, I used to be awarded 2 X $two hundred voucher nevertheless the “Simply click here ” button only will take me again towards the AA Internet site.
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Had wonderful consumer service sine one/17. Been pulled from the FRA flight and stayed for two days in Philly. Currently 1/19 I will resume my flight to FRA with up to par documentation. To my surprise the ticket agent within the check in counter have been Certainly impolite, not helpful and expected me to seek out my baggage which was checked in on the 17th Which I had been unable to retrieve After i was pulled from the flight on Sunday.
My Mother experienced a worst experience with AA flight.my Mom try this is eighty one yrs.previous Woman who does not speak English.We requested wheelchair help as a consequence of her arthritis as well as a language challenge.We experienced reconfirmed out request ahead of her departure and a few days in advance of all collectively four occasions.At DFW airport she necessary to change plane.She bought from the aircraft and was instructed to await a wheelchair aid.Soon after waiting while no one came to help her.On account of not acquiring a wheelchair guidance on time she missed her connecting airplane to N.J.In some way she handle to obtain a airplane but not until eventually following early morning.Agent was helping her for making an arrangement for her to stay right away in the Airport.
Talking with an American Airlines consultant is actually a problem. Did you go with the exact same stress or was you knowledge better that the majority of. Share your ideas with us.
We are sorry that you weren't content with the complimentary voucher that we supplied. However, the voucher was meant to Express goodwill and to create amends in some way to the insufficient service you noted. It represents an amount of money we believe that to get fair and reasonable.